Pharos
Terms of Use
1. Who we are
Pharos ("the service") is a management app for volunteer fire teams (κλιμάκια) and associations. It is provided by DANIAS EVANGELOS LP ("we"). Contact: hello@pharosapp.com.
2. Who it is for
Each team is a separate space in the service, with its own members and data. The team (the association or body that runs it) is our customer. Whoever creates a team declares that they may bind the association to these terms and to the Data Processing Agreement.
Members invited by a team use the service on the team's behalf. For their personal data they turn to their team first (see the Privacy Policy).
3. Accounts
- Each account belongs to one person and is tied to an email address they control.
- The holder keeps their password secret and tells us at once if they suspect misuse.
- The team decides who can reach what, through the app's roles and permissions, and answers for its choices.
4. Acceptable use
The team and its members undertake:
- to create a team only for a real volunteer body, with true details (name, ΜΕΟΠΠ registry number),
- not to pose as another team, body or person,
- to enter only data they are entitled to process, under the GDPR and Greek law,
- not to try to reach another team's data, get around security measures, or load the service with automated requests beyond normal use,
- not to upload malware or unlawful or offensive content.
5. Fees
During early access the service is free of charge. If subscriptions are introduced, prices, whether they include VAT, the billing period, renewal and cancellation will be announced at least 30 days ahead, and nothing will be charged without the team's explicit choice. Invoices are issued under Greek law.
6. Availability and support
We make reasonable efforts to keep the service available and the data safe, but guarantee no availability level. The service does not replace official call and coordination channels (112, the Fire Service, Civil Protection). Support: hello@pharosapp.com.
7. Suspension
We may suspend a team or account that breaches section 4 or endangers the service or other teams. Save in an emergency, we tell the team first and give it reasonable time to put things right.
8. Ending and data
- The team may stop using the service at any time, by email to hello@pharosapp.com.
- On request we hand it a copy of its data within 30 days and delete it 30 days after the end, as the Data Processing Agreement sets out. Backups expire on their own cycle.
- We may end the service with at least 90 days' notice.
9. Data and intellectual property
The data a team enters belongs to the team. We process it only to provide the service, under the Data Processing Agreement. The software, brand and content of the service belong to us.
10. Liability
To the extent the law allows, we are not liable for indirect or consequential loss, or for decisions taken on the strength of information in the service. Our total liability is limited to the amounts the team paid in the last 12 months. The limit does not apply to intent or gross negligence.
11. Changes to the terms
When we change the terms or the Data Processing Agreement, we publish a new version with a new date. The app asks each team's administrator to accept the new version before going on. Material changes are announced at least 30 days before they apply.
12. Governing law
These terms are governed by Greek law. The Greek courts have jurisdiction.