Delete your account

Version 2026-10-29

How to delete your account on Pharos, the app of ΔΑΝΙΑΣ ΕΥΑΓΓΕΛΟΣ ΕΕ for volunteer fire teams (κλιμάκια), and what happens to your data. The app itself is in Greek; the names in quotes are its labels.

In the app

1. Sign in to the Pharos app or at pharoscivil.gr.
2. Open «Το προφίλ μου» (My profile) and its «Λογαριασμός» (Account) tab.
3. Under «Κλιμάκιο και λογαριασμός», on the «Διαγραφή λογαριασμού» (Delete account) row, press «Διαγραφή» and confirm.

If you belong to no team, the app opens on the page to create or join one: press «Διαγραφή λογαριασμού» there and confirm. The account is deleted at once.

By email

Write to hello@pharosapp.com from your account's address, with the subject “Delete account”. We delete it within 30 days and confirm when it is done.

If you are your team's only Διαχειριστής

A team is never left without a Διαχειριστής (administrator). Give the role to another member first, then delete your account. If there is no other member, or you want the team closed, write to hello@pharosapp.com: the team receives a copy of its data, which is then deleted as the Data Processing Agreement sets out.

What is deleted

At once, with the sign-in account and its password:

• your photo, address, phone numbers, AMKA, tax number, ID number, date of birth and the scans of your ID;
• your blood type, medical notes and medical certificates;
• your insurance, emergency contact and the documents filed under your name;
• your roles, and your shifts that have not started.

Equipment issued to you goes back to the team.

What is kept

The team, as controller, keeps your full name, father's name, codename, email, registry number, ΜΕΟΠΠ number and joining date on its roster, so its shifts, incidents, checks and finances still show who did what. The email is also kept so that you cannot rejoin with the team's join code, only with its invitation.

Your degrees, licences and certifications stay on the roster. Their scans, and signed equipment issue papers, are deleted 5 years after the account is deleted, or sooner by the team's Διαχειριστής.

Deleted files wait in a recovery bin for up to 30 days. Backups taken before the deletion hold the data until they are deleted too.

Only some of your data

To have only some of your details erased, without deleting the account, write to hello@pharosapp.com or ask your team.